Unplanned downtime, 10/29

Our apologies for the unplanned website downtime around 10:30 this morning.Everything should have been working again by 10:40.

As part of our process of modernizing our servers, last week we upgraded the operating system software running our website, making some improvements as we did it. Unfortunately, there was a mistyped IP address, causing the server to hiccup a couple times a day.The really bad news is that while fixing that this morning, the networking service froze up, causing the server to stop responding. A quick restart fixed things.

Things should be fixed now. And the silver lining to all of this is that we further tuned some database parameters this time around – the administrative interface to the website should be much faster than it was.