Forwarding your office phone

What do you want to do?

Please select the option that is right for you:

  1. I will be on campus some days and working at home other days.
  2. I will be working from home all work days.
  3. I prefer to just use a greeting on my office phone that instructs callers to leave a message, email me or call another number to reach me.

If you selected 1, then you probably want to use the Call Forward – No Answer option.

This option will ring your campus phone 5 times and then forward the call to your home or cell phone.  If you don’t pick up, the call will be sent to your home or cell phone voicemail.

If you selected 2, then you probably want to use the Call Forward – All  option

This option will forward all calls directly to your home or cell phone without ringing your campus phone.  If you don’t pick up, the call will be sent to your home or cell phone voicemail.

If you selected 3, you will leave your phone the way it is and record the appropriate greeting.  Please be sure to check your voicemail regularly, check email regularly, and answer your home or cell phone.  If you don’t pick up, the call will be sent to your Lane voicemail.

If you choose to forward your calls:

NOTE: You must forward calls before you leave campus and use your campus phone to do so.

NOTE: You must cancel existing instructions (such as forward to voicemail (3535)) before you can set a new instruction.

NOTE: Remember * is used to set and # is used to cancel.

To Set Call Forward – No Answer (Option 1)        

  1. Lift handset
  2. Dial #3, wait for beep, then 3535 to cancel forwarding to voicemail
  3. Dial *3, wait for the beep
  4. Dial phone number to forward to
    1. Example1: 3535 to forward back to Voicemail
    2. Example2: 9 541-XXX-XXXX to forward to a cell or home phone
    3. Example3: 9 1 XXX-XXX-XXXX to forward to a non-541 area code number
  5. Wait for the tone, then hang-up.

       To cancel Call Forward – No Answer, dial #3

To Set Call Forward – All (Option 2)        

  1. Lift handset
  2. Dial #3, wait for beep, then 3535 to cancel forwarding to voicemail
  3. Dial *2, wait for the beep
  4. Dial phone number to forward to
    1. Example1: 3535 to forward back to Voicemail
    2. Example2: 9 541-XXX-XXXX to forward to a cell or home phone
    3. Example3: 9 1 XXX-XXX-XXXX to forward to a non-541 area code number
  5. Wait for the tone, then hang-up

To cancel Call Forward – All, dial #2

To record a Voicemail Greeting and access your Voicemail (Option 3) 

  1. Call the external or internal voicemail number, 541-463-3535 or ext. 3535
    1. NOTE: If you are off campus, press # when the voice prompt starts
  2. Enter your mailbox number
  3. Enter your security code

Checking Messages

Press

Listen to new messages

1

Record a message for another subscriber

2

Delete a message

4

Save a message or listen to saved messages

5

Review, forward, delete, or save messages you’ve selected

6

Listen to and recover messages you’ve marked for deletion (in this session only)

7

 

Recording Messages

Press

Follow the recorded prompts to record your message:

 

To stop recording

2

Approve for sending

#

Discard and start over

4

Review

6

Set routing options

0

-Future deliver options

1

-Set urgent status

2

-Restrict forwarding

3

-Request a receipt

5

-Return to recording options

*

 

To make changes in your mailbox
NOTE: You must be in your mailbox to make these changes

Press

From the voice prompt-PHONE MANAGE FUNCTIONS:

 

Change your standard greeting

3 1 3 2

Change your out-of-office greeting

3 1 3 3

Change your recorded name

3 1 5

Change your security code

3 1 4